Frequently Ask Questions

Our customer support team is always available to answer your queries. Feel free to contact us at any time of the day.

Be it a customized quote or service information, we will answer your queries via call, message, or email instantly.

Call Us Now: 888-404-0410

Logo Design

1. What can I expect in my logo design? +
2. I’m not sure what kind of logo I should have? +
3. What should I provide to place an order? +
4. In how much time will I start receiving the designs? +
5. Will I get a revision for each submitted design? +
6. What if I didn't like received designs? +
7. Are there hidden, or additional fees after order placement? +
8. How much does a logo cost? +
9. Will I be updated on the Logo Design process? +
10. Does the Web Factory use clipart or readymade logos? +

Website Design

1. How much do you charge for a website?+
2. It's my first time purchasing a website. Will you help walk me through the whole process? +
3. Do I need to have all my content prepared prior to contacting you? +
4. I keep seeing the term "responsive web design". What does this mean? +
5. Do your website designs work on mobile devices (phones, tablets, etc.)? +
6. I’m not local to your area. Can you still make my business' website? +
7.I’m on a strict budget. Do you have any low-cost options for web design? +
8. Why are you so cheap? +
9. How long does it take to build a website? +
10. How do we communicate throughout the website build? +

Brand Design

1. How do i get started?+
2. Who will I work with? +
3. Can i get my business cards, stationery, and envelopes through the web factory? +
4. Can I return to the web factory for additional services? +
5. Do you offer a satisfaction guarantee? +
6. How picky should I be when getting a logo for my business? +
7. How can I be sure I’ll like what you design? +
8. How do I know we’re a good match for each other? +
9. How much does a branding project cost? +
10. We’re not in the same city. Can we still work together? +

Creative Writing

1. How do I know that you will provide me top quality content? +
2. What is your approach to a project? +
3. How much do you charge? +
4. What factors contribute to your charges? +
5. Do you provide content updating/content rewriting services? +
6. I want my website’s content to be updated regularly. Do you sign a contract? +
7. Do you charge extra for revisions? Will there be any hidden costs? +
8. Can I modify, reformat, or distribute the write-ups provided by you? +
9. Will the content be SEO friendly? +
10. What services do you offer under content development? +

Digital Marketing

1. What is digital marketing? +
2. What does a digital marketer do? +
3. How does my business benefit from digital marketing? +
4. What is a lead magnet? +
5. What is marketing automation? +
6. What is a marketing funnel? +
7. How long does it take to see results? +
8. What is content marketing and What role does content marketing play? +
9. Do I need a professional copywriter? +
10. Can you be trusted with our valuable email contact list? +

App Development

1. Why should we use The Web Factory over another company? +
2. Can you give me a fixed-price quote? +
3. Can you give me a ballpark quote? +
4. Can you deliver my project quicker? +
5. Can you build apps for both software, iOS, and Android? +
6. Do you build web applications too? +
7. How do you make sure that you build what I want for my website or any other app? +
8. What sort of support will I receive from your company throughout the process? +
9. Will I own the source code? +
10. How long will it take to build and launch my app? +